Medicare Advantage and Prescription Drug Plan CAHPS® Survey

Training

Training Materials

November 2024 MA & PDP CAHPS Survey Vendor Training Materials Will Be Available in Early November 2024. The 2023 Training Slides Are Available Below for Reference.

November 2023 MA & PDP CAHPS Survey Vendor Training Materials

View or download the Agenda for the November 2023 MA & PDP CAHPS Survey Vendor Training. 

View or download the updated PowerPoint Slides from the November 2023 MA & PDP CAHPS Survey Vendor Training. The updates include revising the instructions for scoring the Care Coordination composite and the timing of the start of inbound CATI protocol. 

 

This page was last modified on 8/6/2024